Make the Right Call: 9-1-1 vs. 2-1-1 - United Way of Greater St. Louis

Make the Right Call: 9-1-1 vs. 2-1-1

What is United Way 2-1-1?

United Way 2-1-1 is a free, confidential, 24/7 source for anyone who needs help. Looking for a childcare provider? 2-1-1 can help with that. Want to make a food donation? Call 2-1-1. Need job training? Try 2-1-1.

To put it simply, United Way 2-1-1 is your go-to resource for all non-emergency needs.

We all know 9-1-1 as the number to call when you have life-threatening or property-related emergencies, including:

  • Impaired driving
  • House fire
  • Medical emergency
  • Abduction
  • Robbery
  • Domestic violence
  • Suspicious activity
  • Heart attack or stroke

So when do you call 2-1-1? Dial 2-1-1 for information and resources for everything else, including:

  • Housing and utility assistance
  • Warming and cooling shelters
  • Food banks
  • Natural disaster relief information
  • Fraud and identity protection
  • Tax preparation assistance
  • Veteran services
  • Support groups and counseling services

Since 2006, United Way 2-1-1 has answered more than 13 million requests for help nationwide.

If you or someone you know needs help, there are four easy ways to get connected to 2-1-1:

February 11 is 2-1-1 Day. Spread the word about all the helpful services 2-1-1 provides, watch our animated video, and follow us on Twitter.

Abby Downs

Abby Downs is the digital marketing specialist in the marketing and communications department of United Way of Greater St. Louis.

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